REGIONAL OFFICE No. 4B - MIMAROPA

6 PNPTI Bldg., Camp Vicente Lim Brgy. Canlubang, Calamba City, Laguna 4028

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PROVINCES COVERED:

• Marinduque
• Mindoro Occidental
• Mindoro Oriental
• Palawan
• Romblon 


PROGRAMS / ACTIVITIES / ANNOUNCEMENTS:

CITIZEN'S CHARTER

I. ISSUANCE OF NAPOLCOM CLEARANCE

Who may Avail of the Service:

                                All Uniformed PNP Members of Region IV-B (MIMAROPA)

Requirements:

                                1. In proper uniform.

                                2. Written authorization, if filed by a representative/liaison

Fee:                       P150.00

How to Avail of the Service:

CLIENT STEP

AGENCY ACTION

OFFICE/PERSONRESPONSIBLE

LOCATION OF OFFICE

DURATION OFACTIVITY

1. Register & fill out visitor’s slip

Direct client to proceed to RIU

Officer of the Day 

Information Desk 

2 minutes

2. Proceed to RIU. Fill out verification slip

Check record to verify if there is pending case

Investigator 

 RIU

 4 minutes 

3. Pay clearance fee

 Receive payment and issue receipt

 Cashier

 Cash Sec/Admin

 4 minutes

4. Present OR to RIU

Issue/release the certification/clearance

 Regional Director/Investigator

 Office of the Regional Director/RIU

 5 minutes

End of Transaction

II. PROCESSING OF APPLICATION FOR SCHOLARSHIP GRANTS

Who may Avail of the Service:

                                Legitimate children of PNP Member killed or becomes permanently incapacitated because of

                                police action/operation or while assisting in a police/military action.

Requirements:

                                For new applicants

                                1. Application Letter

                                2. Information Sheet (applicant and PNP member)

                                3. Death/Disability Adjudication

                                4. Birth Certificate (NSO issued or authenticated)

                                5. Certification on good moral character by Brgy. , Chairman & School Principal

                                6. Report Cards/ transcript of Records

                                7. School curriculum (for college applicants)

                                8. Enrollment assessment receipts/school bills

                                9. Confirmation of subject signed by school officials

                                [Note: 1 original copy; 2 photocopies]

How to Avail of the Service:

CLIENT STEP

AGENCY ACTION

OFFICE/PERSONRESPONSIBLE

LOCATION OF OFFICE

DURATION OFACTIVITY

1.Register & fill out visitor’s slip

Advise client to proceed to TSD

Officer of the Day (OD)

 Information Desk

 2 minutes

2. Proceed to TSD and submit requirements

Receive documents

 

If requirements are complete, evaluate and submitrecommendation

Financial Claims Examiner (FCE)

  

Evaluator

Scholarship Sec/ TSD

 Scholarship Sec/TSD

8 minutes

End of Transaction

III. INVESTIGATION OF TOTAL PERMANENT PHYSICAL DISABILITY (TPPD) BENEFITS CLAIM

Who may Avail of the Service:

                                PNP UNIFORMED PERSONNEL OF PRO R4B

Requirements: (4 copies)

                                1. Application Letter (under oath)

                                2. Information Sheet

                                3. Complete hospitalization/clinical records

                                4. Investigation Report (as to the cause of disability)

                                5. Service Record

                                6. Recommendation from the PNP Director General

                                7. Recommendation from Medical Compensation Rating Officer

                                8. Official receipts for medical expenses incurred

                                9. Certified true copy of latest appointment

                                10. Certificate of clearance re money & property accountability

                                11. Latest payslip

How to Avail of the Service:

CLIENT STEP

AGENCY ACTION

OFFICE/PERSON RESPONSIBLE

LOCATION OF OFFICE

DURATION OF ACTIVITY

1.Register & fill out visitor’s slip

Advise client to proceed to TSD

 Officer of the Day (OD)

 Information Desk

2 minutes

2. Proceed to TSD and submit requirements

 

Receive and evaluate documents

 If requirements are complete, conduct hearing/ investigation

 

Prepare Report of Investigation

 Prepare adjudication

Financial Claims Examiner (FCE)

 

Provincial Officer

 

 -do-



FCE

 Claims Sec/TSD

 

TSD






 

Claims Sec/TSD

10 minutes

 

30 minutes

End of Transaction

IV. INVESTIGATION OF DEATH BENEFITS CLAIM

Who may Avail of the Service:

                                PNP UNIFORMED PERSONNEL OF PRO R4B

Requirements: (4 copies)

                                1. Application Letter (under oath)

                                2. Authenticated Service Record

                                3. Original Copy of Marriage Certificate/ CENOMAR

                                4. Investigation Report (as to the cause of death)

                                5. Certificate of clearance re money & property accountability

                                6. Official receipts for medical expenses incurred, if any

                                7. Information Sheet

                                8. Proof of filiation as surviving legal heirs, if claimant is other than surviving spouse (Birth 

                                  Certificate)

                                9. Latest pay slip

                                10. Latest attested Appointment

How to Avail of the Service:

CLIENT STEP

AGENCY ACTION

OFFICE/PERSONRESPONSIBLE

LOCATION OFOFFICE

DURATION OFACTIVITY

1.Register & fill out visitor’s slip

Advise client to proceed to TSD

Officer of the Day (OD)

Information Desk

 2 minutes

2. Proceed to TSD and submit requirements

 

Receive and evaluate documents

 

If requirements are complete, conduct hearing/ investigation

Prepare Report of Investigation

Prepare adjudication

Financial Claims Examiner (FCE)

 

Provincial Officer 


-do-

FCE

Claims Sec/TSD



TSD

 

Claims Sec/TSD

13 minutes



30 minutes

End of Transaction

V. PROCESSING OF APPLICATION FOR PNP ENTRANCE AND PROMOTIONAL EXAMINATIONS

Who may Avail of the Service:

                                Civilian applicants (Residents of R4-B preferred)

                                PNP Uniformed Personnel 4B

Requirements:

a.)    Printed letter-reply with corresponding reference number confirming the scheduled appointment.

                        b.) One legal size window envelope with Php. 17.00 worth of MAILING STAMPS.

                                For PNP Entrance Applicants:

                                                1. Baccalaureate Degree

                                                2. No more than 30 years old on the day of the exam

                                                3. 1.62 m (height) or 5’4” for male and 1.57 m or 5’2” for female

                                                4. 2 pcs 1x1 I.D picture with name tag in white background

                                                5. Php.  400.00 payment

                                For Promotional:

                                                1.  Certified True Copy of Latest Attested Appointment and Updated Service Record

                                                2. Certified True Copy of Report of Rating (Appropriate/ Highest Eligibility)

                                               3.  2 pcs 1x1 I.D picture with name tag in white background

                                                 (indicating Rank, First and Last Name)

                                    4.            Php.  400.00 payment                    -              Police Officer

                                                    Php. 450.00 payment                    -              Senior Police Officer

                                                    Php. 500.00 payment                    -              Inspector

                                                     Php. 600.00 payment                   -              Superintendent

How to Avail of the Service:

CLIENT STEP

AGENCY ACTION

OFFICE/PERSONRESPONSIBLE

LOCATION OF OFFICE

DURATION OF ACTIVITY

1.Register & fill out visitor’s slip

Direct client to proceed to Personnel Sec

Officer of the Day (OD)

Information Desk

 2 minutes

PNP Entrance

2. Proceed to HRM Sec and undergo height measurement

  

Get height measurement

 

Chief, HRMS

 

HRM Sec/Admin

 

 2 minutes

3. Secure application form

Evaluate accomplished form and requirements

Chief, HRMS

HRM Sec/Admin

4 minutes

Promotional

2. Secure application form

 

Evaluate requirements submitted

 

Chief, HRMS

  

HRM Sec/Admin

  

4 minutes

4. Submit accomplished form and requirements

 

 

 

 

 

5. Proceed to cashier for payment

Receive payment and issue receipt

Cashier

 Cash Sec/ Admin

 3 minutes

6. Return to HRM Section and submit accomplished form

Affix stamps on accomplished Form

HRMS Staff

 HRM Sec/ Admin

 1 minute

7. Receive Notice of Admission

Issue Notice of Admission

 Chief, HRMS

HRM Sec/Admin

 1 minute

End of Transaction

VI. PROCESSING OF APPLICATION FOR GRANT OF HEIGHT WAIVER

Who may Avail of the Service:

                                Members of the Indigenous People (IP)

                                Muslims

Requirements: 

                                1. Application Letter

                                2. Personal Data Sheet

                                For members of the IP:

                                3. Original Copy of Certificate of Confirmation issued by the National Commission on Indigenous

                                     People (NCIP)

                                For Muslims:

                                3. Original Copy of Certification of Confirmation issued by the Office of the Muslim Affairs

                                4. Genealogy

                                5. Information Index

                                6. Certificate of Tribal Membership (Issued by Tribal Chieftain/ Provl OMA)

                                7. Local Clearances from the Barangay, Mayor, PNP and Mun. Trial Court

Fee:                       P 100.00

How to Avail of the Service:

CLIENT STEP

AGENCY ACTION

OFFICE/PERSON
RESPONSIBLE

LOCATION OF OFFICE

DURATION OF ACTIVITY

1.Register & fill out visitor’s slip

Direct client to proceed to Personnel Sec

Officer of the Day (OD)

 Information Desk

 2 minutes

2. Submit application for verification

Evaluate documents submitted

Chief, HRMS

HRM Sec/ Admin

1 minute

3. Proceed to cashier for payment

Receive payment and issue receipt

Cashier

 Cash Sec/ Admin

 1 minute

4. Receive file copy of the application

 

Central Records Officer

 CRU/Admin

 3 minutes

End of Transaction

VII. AUTHENTICATION OF NAPOLCOM EXAMINATIONS REPORT OF RATING

Who may Avail of the Service:

                                All Uniformed PNP Members of Region IV-B (MIMAROPA)/Claimants/Civilians

Requirements:

                                Original and photocopies of Certificate of Eligibility

Fee:                         P 50.00 first page

                                P15.00 succeeding pages

How to Avail of the Service:

CLIENT STEP

AGENCY ACTION

OFFICE/PERSON
RESPONSIBLE

LOCATION OFOFFICE

DURATION OF ACTIVITY

1.Register & fill out visitor’s slip

Advise client to proceed to the Admin Div.

 Officer of the Day (OD)

Information Desk

 2 minutes

2. Present original and photocopies of Report of Rating

Verify the RR from the Master List of Successful Examinees

 HRMS Staff

 HRM Sec/ Admin

 1 minute

3. Pay authentication fee

Receive payment and issue receipt

Cashier

 Cash Sec/ Admin

 1 minute

4. Receive authenticated Report of Rating

Authenticate Report of Rating

 ADMIN/TSD Chief

 

 3 minutes

End of Transaction

VIII. PAYMENT/RELEASING OF POLICE BENEFITS CLAIM (TIPPD/DEATH/SSSCHOLARSHIP GRANT)

Who may Avail of the Service:

                                All Uniformed PNP Members of Region IV-B (MIMAROPA)

                                Surviving Heir/s of the Deceased PNP Member (i.e., spouse, child)

Requirements:

                                1. Two (2) pcs. “2x2” ID picture

                                2. Two (2) pcs valid ID of the claimant

                                3. Notarized Special Power of Attorney (if claimed by a representative)

                                4. Valid ID of the representative

How to Avail of the Service:

CLIENT STEP

AGENCY ACTION

OFFICE/PERSON RESPONSIBLE

LOCATION OF OFFICE

DURATION OF ACTIVITY

1.Register & fill out visitor’s slip

Advise client toAccomplish Handwritten and Fingerprint Card

 Officer of the Day (OD)

 Information Desk

 2 minutes

2. AccomplishHandwritten andFingerprint Card

Evaluate/verify handwritten andFingerprint Card

Chief, Admin

 ADMIN Div

 7 minutes

3. Proceed to Cash Section & present valid ID

Verify ID presented

 Cashier

Cash Section/ Admin

 1 minute

4. Receive check

Release check

 Cashier

 Cash Section/Admin

2 minutes

End of Transaction

IX. PROCEDURE IN FILING OF COMPLAINT

CLIENT STEP

AGENCY ACTION

OFFICE/PERSON RESPONSIBLE

LOCATION OF OFFICE

DURATION OF ACTIVITY

Filing of a written sworn statement and affidavit of witnesses and other evidences  and certificate of non– forum- shopping duly subscribed and sworn by the complain

 

 

 

 

 

 

Respondent/s may submit his comment/ counter affidavit within five (5) days from receipt of the complaint.

 Record in the logbook and conduct of initial investigation.

 

 

Docketing for pre-charge Investigation or formal charge if the office has jurisdiction over the case.

 

Furnishing the PNP member   complained of with a copy of       complaint and its supporting documents.

Officer Of The Day

RIU

 

 

 

 

Not later than three (3) days from        docketing

 

Determination of probable cause to warrant the filing of final charge.

 

RIU

 Within ten (10) days from the   receipt of comment or counter affidavit.

 

 

 

 

 

 

 

 

 

Complainant may file motion for     re-investigation to the Disciplinary Authority within three(3) days from receipt of the resolution

Submission of Pre-Charge Investigation Report to the           Disciplinary Authority for approval.

If there is probable cause: Filing of formal charge will  proceed

 

 

If there is NO probable cause: The case will be dropped and closed

 

 

 

 Within five (5) days  from the termination of the pre-charge  investigation

 

 File formal charge, under oath by the Investigating Officer after finding of probable cause.

 

RIU

 

 

 

Respondent/s may file its answer Within seven (7) working days from receipt.

 Issuance Of Summons

 

RIU

Within three (3) days from receipt or docketing of complaint

 

 Conduct of Pre-hearing  Conference

 

RIU

Within fifteen (15) days from receipt of answer

Submission of Position Paper

 

 

RIU

 Within fifteen (15) days from termination of pre-hearing conference

 

 Submission of Report of Investigation

 

RIU

Within thirty (30) days from the date the case is         submitted for         resolution


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National Police Commission

www.napolcom.gov.ph